Your Guide to Handling Difficult Questions During a Presentation
There is always going to be one question that drops a pit in your stomach. These difficult questions can make or break your presentation. Become a pro at answering these hard questions with the help of our guide!
Mark Simeon, August 7, 2019
While there is no such thing as a perfect presentation, it still can be hard to deal with awkward or difficult questions. But at the same time, it is important to keep people’s criticisms and questions in mind in order to improve your presentation and content in the future.
Through Glisser, our award winning audience engagement system, you have a greater degree of control over Q&A sessions. You can moderate comments and questions in order to keep your Q&A feed clean. That being said, no presenter wants to be accused of censorship. So how are you supposed to toe the line between moderating in a constructive way and censorship?
Glisser’s Q&A moderation tool is extremely useful to presenters in this situation. In moderation you have plenty of options to choose from. You can change the wording of their questions in order to spin it in a more favorable light, you can delete their question, or you can also archive it so you can save it and its wording then put your own question up there to address the topic. In these cases, no one has to see the real question but you and you can use the criticism to make a better presentation next time!
If moderation is not an option or you choose to put it up without edits, you can overshadow its negativity through focusing on up-voted questions. Audiences will be able to show which questions they deem the most important, and it is important that you do focus your time and attention to the most relevant questions in the bunch.
Now if you are faced with this question head on, you have to be ready to tackle it with confidence. Showing any feelings of discomfort will immediately tip to the audience that something is wrong, and that is one of the worst things you can do in this scenario. Take a deep breath, make eye contact, and get ready to address your questions. You can even find a point in which you take ownership of their words--finding an agreeable point will allow you to build a connection with your audience and will indicate that you have truly listened as opposed to make a knee jerk defensive reaction.
All in all, when faced with difficult questions, you have absolutely nothing to worry about. Through Glisser’s Q&A Moderation tool and audience upvotes, you have plenty of opportunities to diffuse any situation that you may meet in a presentation. And even then, you can use these helpful tips to address hard questions head on and truly own your presentation!
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